We link migrants to services, and we collect the information our clients want to know but cannot access. Our Facebook page operates as a platform for the refugee and migrant communities to request and receive information about their rights and the choices available to them during the asylum process. We publish information entirely according to the questions and feedback we receive from our audience about the issues that are most important to them, exclusively in the languages of the communities we are working with. We are passionate about establishing and sustaining links with local organisations and communities in the countries in which we operate, to ensure that information is shared as widely as possible. We undertake casework both directly and online and conduct research to provide information (both requested by refugees and provided by official sources) about asylum choices in Europe. We aim to bridge the substantial gaps that exist on the ground by distributing translated documentation and links so that refugees can make informed choices about their future.