Head Coordinator

11. February 2020
last edit:
11. February 2020
hits :
102 (during the last 30 days)
Tags: education | logistics / warehouses | Greece: North and East | drivers license | admin / coordination | long-term

Do you believe that Europe is not facing a refugee crisis but a crisis of solidarity and shared values? Are you looking for a new challenge where your personality and your skills are in demand? Welcome to IHA!

We are a grassroots organisation providing humanitarian aid and assistance to refugees across Europe. We support thousands of refugees in the region with essential aid. We create spaces for learning, community building and cultural exchange. And we are part of a Europe-wide grassroots network, connecting people willing to help with actors on the ground.

If you want to become part of this joint mission and support us in making aid about human dignity, we look forward to receiving your application as Head Coordinator



Greece is one of the main reception states in Europe for refugees fleeing war and persecution. Since the closure of the humanitarian corridor in 2016, there are hardly any legal pathways to move on, so refugees arriving to Greece are often stuck for years waiting for their asylum claims to be processed. IHA has a continuous presence in Greece since 2016, focusing on the provision of aid, informal education and community building in mainland Northern Greece (Central Macedonia region). We currently run two main programs: the Warehouse, a logistical hub for relief supplies located in northwestern Thessaloniki, and the Lagadikia Community Centre, a space for learning, community building and cultural exchange, located in the village of Lagadikia and serving a nearby camp with 500 residents. (learn more).

The role:

IHA is looking to recruit an experienced coordinator to join our field team, starting at the beginning of March and available for a minimum of six months. The Head Coordinator has the overall responsibility for IHA’s operations in Northern Greece (Thessaloniki area), run by a team of 4 coordinators and 8-12 volunteers. The Head Coordinator reports to the Operations Manager (based in Germany) and at times to the board of directors. IHA has a semi-flat hierarchical structure, meaning that there is cooperation and dialogue across the organisation. The Head Coordinator will also contribute towards external communication and relations with donors and supporters. The ideal candidate is motivated, adaptable, passionate about the humanitarian cause and able to work on their own initiative with limited supervision in a challenging environment.


Key responsibilities:

  • Point person for staff and volunteers 

  • Supervise, train, and debrief staff and volunteers

  • Establish and maintain relationships with relevant actors, partners, and donors

  • Develop IHA’s long-term strategy in the region (continuous)

  • Ensure that operations run sustainably, implement safety and security measures, and promote best practices

  • Supervise social media activity

  • Monitor and evaluate ongoing projects together with other coordinators

  • Report to IHA management/board and partner organisations

  • Manage budget and reporting

  • Manage IHA property and inventory (project spaces, volunteer housing, vehicles, equipment)


Your profile:

  • Required:

    • Experience working/volunteering with refugees and/or asylum seekers

    • Experience coordinating humanitarian projects, preferably in the grassroots/volunteer context

    • Specific experience or background in either of the following areas: logistics - community building - informal education

    • Leadership skills and ability to manage people

    • Strong decision making and problem solving skills

    • Broad intercultural competence and experience and ability to cope in a diverse team

    • Excellent command of English

    • Computer literacy (Microsoft Office, G Suite), experience with data collection tools (KoBoToolbox) is considered a plus

    • Full time commitment: generally 5 working days per week - 7 additional working days off per 3 months

    • Background check clearance


  • Preferrable: 

    • Academic background in a relevant field

    • Proficiency in Greek and/or in Arabic, Kurmanji, Sorani, Farsi or Dari


Our offer:

  • An opportunity to work for an important and meaningful cause as part of a dedicated team

  • Stipend available

  • All work-related expenses covered

  • Private room in shared accommodation on the outskirts of Thessaloniki (ca. 30 minutes from city centre)



  • Apply through the application form below with the following material:

    • Cover letter (1 page)

    • CV (max 2 pages)

    • References: Contact information of two previous employers or supervisors who may be contacted for a reference.

    • If you have any questions, please contact moritz.reitschuster@iha.help

Application form

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