WHO WE ARE:
LM Village is a small refugee camp based in Lechania, Greece. It is a four hour drive from Athens. This camp is home to 230 people, of which 150 are children. The Schoolbox Project provides these children with informal education, art, play, and dance, all with a trauma-informed approach. This means that our programs are designed with consideration for the short and long-term effects of trauma, to prioritize the unique needs of each child, and to avoid retraumatization in a highly challenging environment.
The Schoolbox Project provides mobile, trauma-informed education, art, and play to children displaced by crisis.
HOW WE RECRUIT:
We are looking for team members who embody our values of empowerment, teamwork, and compassion. The Schoolbox Project serves diverse populations and is committed to hiring practices that reflect our commitment to culturally competent service. People with diverse personal experience are urged to apply including people of color, lesbian, gay, bisexual, transgender, women, and people living with HIV/ AIDS. We give priority to applicants who are from the communities we serve.
For this role, we are particularly interested in volunteers who have already served with us OTG (on the ground) and are able to share their knowledge, experience and expertise with new volunteers.
GENERAL NATURE OF THE POSITION:
The Volunteer Coordinator’s main role is to ensure the smooth running of our projects by maintaining a consistent stream of experienced volunteers. This is done by managing the advertisement, recruitment, vetting, onboarding, retention and exit procedures for all volunteers who kindly donate their time to serve with us.
It’s important that The Volunteer Coordinator maintain effective communication to ensure that volunteer needs are balanced with the requirements of the project. Therefore this role includes close collaboration with The Assistant Volunteer Coordinator, The Program Director(s) on site and The Director of Services along with other key members of The Schoolbox Project’s international team.
ESSENTIAL JOB FUNCTIONS:
- Act as first contact for volunteers reaching out to The Schoolbox Project and assist them with all informative and logistical needs;
- Communicate with appropriate warmth and enthusiasm, building a relationship with new volunteers to facilitate a productive and beneficial volunteering placement;
- Provide culturally competent on-boarding and direction for volunteers to enable them to understand the project needs and requirements of a volunteering role;
- Manage email account – aim to ensure same day response (within 24 hours) at least for all completely new volunteer-related emails;
- Effectively communicate volunteer expectations to reduce volunteer drop-out rate and combat attrition;
- Maintain google calendar, keeping volunteer arrival and departure dates and times up to date; balance volunteer arrival and departure dates to ensure a consistent flow of volunteers; ensure the ideal number of volunteers on camp is met;
- Manage volunteer spreadsheet keeping all information up to date and tracking any changes or developments, ensuring all volunteer requirements have been completed prior to start date;
- Maintain volunteer biographies in Google Docs to ensure team OTG are aware of upcoming volunteers experiences and skill sets;
- Laisse with Program Director(s) and Director of Services on matters relating to volunteer logistics and staffing needs;
- Maintain advertisements for SBX’s volunteer needs over various platforms and update volunteer position descriptions as projects adapt to changing needs;
- Identify new opportunities for collaboration or sources for new volunteers and seek out new opportunities to advertise for staffing needs to generate a sustainable flow of experienced volunteers;
- Assist with creating volunteer program materials, such as policies and procedures, applications, volunteer agreements and orientation handbooks;
- Maintain strong line of communicate with Director of Services, consisting of frequent check-in to keep appraised of changing needs/ situation;
- Coordinate monitoring and evaluation procedure to collaborate data from volunteer feedback and collect information on specified indicators to show the extent objectives are fulfilled;
- Incorporate feedback to balance volunteer expectations and improve orientation handbook as necessary;
- Adherence to Schoolbox policies and procedures;
- Performance of other job-related duties as needed and directed by the Executive Director and Director of Services.
REQUIRED SKILLS (E = Essential, D= Desirable)
- Excellent communication and organisation skills. E
- High level of adaptability: things often change without notice in a camp environment and the team has to respond effectively. E
- Strong relationship building skills to develop positive working relationships with potential volunteers and other organisations. E
- Previous experience of working with young marginalised people, displaced peoples, migrants or refugees. E
- Have a working understanding of trauma-informed care. D
- Commitment to self-care and a high level of self-awareness. E
- Supervisory or managerial experience. D
- Excellent oral and written communications skills. E
- A proven commitment to continuous improvement, including an openness to constructive feedback. E
- Must possess a strong work ethic and enjoy working collaboratively. As this is a remote role it is essential that the individual is capable of working very independently with a high level of reliability. E
- A demonstrable commitment to improving the lives of people displaced by crisis. E
- Previous experience volunteering with The Schoolbox Project in Greece, preferably at LM camp. D
- Must be at least 23 years of age;
- Must complete online training prior to first day.
- 15-20 hours p week and can be done remotely, current members of our team operate from Europe and The USA.
HOW TO APPLY: Please email: basteba:schoolboxproject.org