ASsIST. (ASYLUM SEEKERS INFORMATION SERVICES TEAM)
ASsIST (Asylum Seekers Information Services Team) is a Swiss-registered non-profit organisation providing free, rights-based practical and legal information, as well as procedural support, to asylum seekers and refugees in Greece.
Our services began in July 2019, in direct response to the growing need for accurate, accessible information among individuals facing significant language, financial, and geographical barriers to exercising their rights. Over time, ASsIST has provided services across 30 locations, including remote camps, urban areas, and administrative detention centres, reaching more than 1,200 individuals annually from as many as 25 nationalities.
Our Services
Our Helpline provides practical and legal information;
Our lawyers provide
- legal assistance, procedural guidance and representation to asylum seekers;
- targeted information and support for individuals held in administrative detention;
As client needs are reported or identified our Team provides
- contact information
- written referrals
facilitating access to welfare and integration-related services, including access to education, healthcare, and social support.
All our services have access to interpretation and translation in 12+ languages.
ASsIST operates primarily through remote service delivery, .We deliver these services primarily online with all Team members working from their own offices or homes. Secure digital tools enables us to reach those who are otherwise excluded from personalised information and legal assistance due to geographical isolation, mobility restrictions, or administrative barriers. In-person consultations with our Athens-based lawyers are available based on client need and feasibility.
Our Team is multi-national and multi-skilled, bringing together EU- and Greek-qualified lawyers, experienced on-call interpreters (all of whom have lived experience as asylum seekers or refugees), and managers to coordinate our services and manage all operations. This combination of professional expertise and lived experience ensures that our services are both legally accurate and culturally responsive.
volunteer calls:
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volunteer experiences for «ASsIST. (ASYLUM SEEKERS INFORMATION SERVICES TEAM)» :
I have volunteered with ASsIST in 2019 and I absolutly recommend it to others. The organisation is small, but professional and the director is very competent.
They have a small office in Chios town, where the lawyers meet their cliënts and where information sessions are held. The job of the lawyer is to prepare the cliënts for their interviews and to answer their various legal questions. Interpreters are available and if necessary, the advise of a Greek laywer can be sought. The job is very demanding, but it helps a lot to have a great team besides you. I will absolutely work with ASsIST again when I'll have the opportunity.